Shipping policy

Shipping Policy

At Sawtooth & Soul, each item is made to order especially for you. Because we don’t mass-produce or keep pre-printed inventory, please allow time for your order to be created before it ships.

Where We Ship

Sawtooth & Soul currently ships within the United States only.

We plan to offer international shipping in the future.

Free Shipping

We offer FREE SHIPPING on U.S. orders of $75 or more.

Any applicable shipping charges for orders under $75 will be displayed at checkout before you complete your purchase.

Production & Processing

Because our products are printed on demand, orders typically require approximately 2–7 business days for production before shipping.

Production times are estimates and may occasionally be longer during holidays, periods of high order volume, product availability issues, or other circumstances outside our control.

U.S. Delivery

After production is complete and your order has shipped, standard U.S. delivery typically takes approximately 2–5 business days.

Please keep in mind that production time and shipping time are separate.

For example, an order may require several business days to be printed and prepared before the shipping carrier receives it.

Delivery dates are estimates and cannot be guaranteed.

Tracking Your Order

When tracking information is available, you’ll receive shipping confirmation and tracking information after your order has been shipped.

Please allow some time for the carrier’s tracking system to update after receiving your tracking number.

Multiple Packages

Depending on the items in your order, products may occasionally be produced or shipped separately. If this happens, your order may arrive in more than one package and at different times.

You will not be charged additional shipping because an order is divided into multiple shipments.

Shipping Addresses

Please carefully review your shipping address before completing your order.

Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing your order, contact us as soon as possible.

Because orders can enter production quickly, we cannot guarantee that an address can be changed once an order has begun processing.

Delayed or Lost Packages

Carrier delays can occasionally occur due to weather, holidays, high shipping volume, or other circumstances outside our control.

If your tracking information has not updated for an extended period or you believe your package may be lost, please contact Sawtooth & Soul through our Contact Us page or at support@sawtoothandsoul.com with your order number, and we’ll help investigate the shipment.

Made to Order

Sawtooth & Soul products are created specifically for each customer using professional print-on-demand production and fulfillment partners.

This allows us to create each design when it’s ordered rather than maintaining large quantities of pre-printed inventory.

Questions About Your Order?

If you have questions about shipping or an existing order, please contact us through our Contact Us page or email us at

support@sawtoothandsoul.com. Please include your order number.

We’ll be happy to help.